FAQ
Simply click on the “Size Chart and Care” tab. There you will find a handy guide for measuring and fitting the individual item you are buying, with an explanation of how to accurately measure your own body and determine the appropriate product size.
This all comes down to personal preference. The sizing options do allow for a degree of leeway and flexibility, depending on how much compression you prefer. Most people buying our products like a firm fit and opt for the smaller size to facilitate this. However, if a softer compression suits you, order the larger size. Our staff is always on hand to advise.
You should tighten it just enough to achieve a firm hold that comfortably supports your body without restricting blood circulation. If the brace seems to be squeezing or leaving a pronounced impression on your skin or body, then consider loosening it or, in a severe case, electing for a larger size.
We have engineered each of our products to achieve a prestigious standard of design and high degree of comfort. Our soft-knit material creates a patented compression weave that delivers wearability, support and protection that meets or exceeds any other medical or athletic braces on the market. The tapering compression at the edges provides a functionality that circumvents the slippage, constriction, bunching or pinching you could expect from a less finessed product. Each of our braces is item flexible, 100% hypoallergenic, and fully fortified to withstand the wear-and-tear of daily activity.
This time frame is highly individual, changes from person to persona, and varies widely according to the specifics of your condition and activity level. Some people limit their use of the products to only the activities or situations that might call for it — such as labor, athletics, or a vacation or public event where they are more apt to be strained or jostled. However other customers and patients may choose to wear their product all day, every day, and throughout the day. For people who want to split the difference, discretionary use is a third valid option. These people simply wear their products as needed, and intuitively base their decision on how their body feels on a particular day or in a particular instance. Ultimately, each individual must determine the time frame for themselves based on their own instincts and the advice of their doctor. Doctors may give similar counsel for how body braces and other therapy devices should be implemented and maintained on a case by case basis. At the end of the day It is between you and a medical professional to determine exactly how and how often to wear our products. We would only advise that people refrain from wearing the products to bed as their medical-grade compression is not intended for the body during sleep.
As stated above, it is always best to first consult your doctor on whether and what kind of brace will be appropriate for your particular condition. While our customer service team can easily provide education and recommendations for our various products, our information is not a substitute for the advice of a trained medical professional.
If a product is out of stock, the customer will be contacted with an updated ETA, an alternate item, or an offer for a refund.
Our web site uses Secure Sockets Layer (SSL) encryption to transmit your credit card information from a secure web page to a secure application on our server. Once on our server, your credit card number is saved only long enough for us to process and approve the transaction. During the final stages of ordering online, you will see an unbroken key or locked padlock at the bottom of your browser window and https:// in the location window at the top of your browser. Both of these indicate that the page you are on is secured using SSL encryption to communicate with our secure web server. Because SSL encryption slows down a web site, it is only used in the final stage of ordering, before and after you enter your credit card information. You will not see these security indicators until you begin the checkout process and indicate that you prefer to order online with a credit card.
We are located in Bronx, New York. All of our products ship to you from our US warehouse.
We accept Apple Pay, Google Pay, PayPal, and the following credit cards: Visa, Mastercard, American Express, Discover, and JCB.
Yes, we are happy to offer a Special 18% Discount on any order to active military, veterans and their dependents. You will be given a code to use at checkout. Thank you for your service.